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Why choose
Normac Shipping Limited?
About Normac Shipping
Why choose our services
At Normac Shipping we pride ourselves in providing our customers with excellent customer service. We go out of our way to make our customers feel appreciated, understood and cared for. The result of this is a strong connection between us and the customer that goes deeper than the normal supplier-customer relationship.
Our history
Normac Shipping Limited was established in December 2000. The company is located at the Port of Liverpool and is in prime location to provide its services throughout the UK. With over 100 years of shipping experience within the team, there is vast knowledge of all areas connected to the shipping industry. By better understanding our customers, their businesses, and the markets they operate in, we can tailor our services accordingly to provide the most efficient, timely and cost effective service solutions.
We value our customers and our relationships are based on the principles of respect and mutual benefit. We aim to develop profitable and long lasting relationships. Most importantly, however, is the partnership formed with each principal during each vessel call and our unwavering commitment to providing the highest standard of agency service and care.
Our obligation
Our Vision
Our vision is to continue build on the success of our past by maximising on new opportunities whilst further developing our existing client base. The main driver to achieve this growth is by providing exemplary customer service in everything that we do.
At Normac Shipping we pride ourselves in providing our customers with excellent customer service. We go out of our way to make our customers feel appreciated, understood and cared for. The result of this is a strong connection between us and the customer that goes deeper than the normal supplier-customer relationship. We value our customers and our relationships are based on the principles of respect and mutual benefit. We aim to develop profitable and long lasting relationships.
We respect our staff and the contribution they make to the success of the business. Our goal is to work together, train, develop and acknowledge performance and ability.
We also support the community, regularly donating to worthy charitable events both at a local and national level.
Our Key Principles are as follows:-
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Be trusted by our customers so they want to do business with us.
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Be respectful to others. Always treat others with professional respect and courtesy.
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Be responsible, transparent, prudent and dependable.
“Our main driver to achieve our growth targets is by providing exemplary customer service in everything that we do”